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Shipping Policy

Effective Date: 01-01-2025

Thank you for choosing Happy Aura. We’re committed to delivering your wellness essentials safely and efficiently from our home in Canada to yours.

 

 

 

Where We Ship

 

We currently ship within Canada only.

 

 

 

Processing Time

 

Orders are typically packed and shipped within 1–3 business days (excluding weekends and holidays).

You’ll receive a confirmation email with tracking details once your order is on its way.

 

 

 

Delivery Times & Rates

 

Shipping rates are calculated at checkout based on order size and location.

 

Estimated delivery times:

 

  • Canada (Standard): 3–7 business days

  • Canada (Express): 1–3 business days

  • USA: 5–10 business days

 

Please note: Delivery times may vary due to carrier delays, weather, or customs processing.

 

 

 

Tracking Your Order

 

Once your order ships, we’ll email you a tracking number.

Please allow 24–48 hours for the tracking link to become active.

 

 

 

Carriers We Use

 

We work with reliable carriers such as Canada Post, UPS, and FedEx to ensure your order arrives safely and on time.

 

 

 

Shipping Issues

 

If your package is delayed, lost, or arrives damaged, contact us at support@happyaura.com with your order number and tracking information.

 

 

 

Incorrect Addresses

 

Please double-check your shipping address before placing your order.

We are not responsible for packages sent to incorrect or incomplete addresses provided at checkout.

 

 

 

Questions?

 

We’re happy to help!

📧 info@happyaura.ca

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