Shipping Policy
Effective Date: 01-01-2025
Thank you for choosing Happy Aura. We’re committed to delivering your wellness essentials safely and efficiently from our home in Canada to yours.
Where We Ship
We currently ship within Canada only.
Processing Time
Orders are typically packed and shipped within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking details once your order is on its way.
Delivery Times & Rates
Shipping rates are calculated at checkout based on order size and location.
Estimated delivery times:
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Canada (Standard): 3–7 business days
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Canada (Express): 1–3 business days
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USA: 5–10 business days
Please note: Delivery times may vary due to carrier delays, weather, or customs processing.
Tracking Your Order
Once your order ships, we’ll email you a tracking number.
Please allow 24–48 hours for the tracking link to become active.
Carriers We Use
We work with reliable carriers such as Canada Post, UPS, and FedEx to ensure your order arrives safely and on time.
Shipping Issues
If your package is delayed, lost, or arrives damaged, contact us at support@happyaura.com with your order number and tracking information.
Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for packages sent to incorrect or incomplete addresses provided at checkout.
Questions?
We’re happy to help!