Shipping Policy
Effective Date: 01-01-2025
​
Thank you for choosing Happy Aura. We’re committed to delivering your wellness essentials smoothly from our home in Canada to yours. Here’s everything you need to know about how we ship.
​
Where We Ship
We currently only ship within Canada (nationwide).
​
Processing Time
Orders are typically packed and shipped within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order is on its way.
​
Delivery Times & Rates
Shipping rates are calculated at checkout based on your order size and location.
Estimated delivery times:
-
Canada (Standard): 3–7 business days
-
Canada (Express): 1–3 business days
-
USA: 5–10 business days
Please note: Delivery times may vary depending on carrier delays, weather, or customs clearance.
​
Tracking Your Order
Once your order ships, we’ll email you a tracking number. Please allow 24–48 hours for the tracking link to become active.
​
Carriers We Use
We work with reliable carriers like Canada Post, UPS, and FedEx to get your order to you safely and on time.​
​
Shipping Problems?
If your package is delayed, lost, or arrives damaged, don’t worry—we’re here to help. Just reach out to us at support@happyaura.com with your order number and tracking info.
​
Incorrect Addresses
Please double-check your shipping address before placing your order. We can’t be responsible for packages sent to incorrect or incomplete addresses provided at checkout.
​
Still Have Questions?
We’re happy to help!